Tips Of Managing A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. It is important for a leader to take the appropriate measures to ensure that the sales team achieves their target.
You should ensure that you are an approachable person. Sometimes, you will need to hold yourself and your team members accountable for your actions and statement.
New managers often make a few mistakes. Admit that sometimes you make mistakes and let the team know that you acknowledge that. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. As manager you can easily create a bond of mutual respect with your team if you create transparency between you and your team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. Your aim of giving them directions would be to let them have the solution that you think is best in the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. You will not be building a sales team rather you will be building clones of yourself.
While making a multiple of copies of individuals who are like you might sound a great idea-after all, you have succeeded-it is a trap. You should have a team that has different solutions to the same problem. In effective management, there are many different styles. Each of these styles has a have a place and time to use them.
One approach that you can use when faced with a problem is the consultative approach. Let the sales team members give their ideas on what you should do. You should not be the one to say what you do. See what they think about the situation, account or customer. Know how your team want to go about the problems they are facing and how they want you to help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. In most cases, the team member will at first fail to respond to your way of management if your predecessor was only giving directions. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. With time, you will not only see how they think and operate but also you will have helped them to develop problem-solving skills and this make them appreciate your work.